{"id":3290,"date":"2026-11-12T13:07:50","date_gmt":"2026-11-12T11:07:50","guid":{"rendered":"https:\/\/royalsmoke.cy\/?page_id=3290"},"modified":"2026-11-12T13:07:50","modified_gmt":"2026-11-12T11:07:50","slug":"%ce%b5%cf%80%ce%b9%cf%83%cf%84%cf%81%ce%bf%cf%86%ce%ad%cf%82","status":"publish","type":"page","link":"https:\/\/royalsmoke.cy\/el\/returns\/","title":{"rendered":"\u0395\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ad\u03c2 \u03ba\u03b1\u03b9 \u03b5\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ae \u03c7\u03c1\u03b7\u03bc\u03ac\u03c4\u03c9\u03bd"},"content":{"rendered":"

Last updated: 12 November 2026<\/p>\n

This policy explains your right to cancel an online order and what to do if an item is faulty. It does not affect your statutory rights as a consumer.<\/p>\n

Your 14-day right of withdrawal<\/h2>\n

As a consumer buying online, you may withdraw from your purchase within 14 days<\/strong> of the day you, or a person you name, receive the goods, without giving a reason.<\/p>\n

To withdraw, tell us clearly before the 14 days end: email info@royalsmoke.cy<\/a> with your name, order number and the items you are returning. You can use the model wording below, but it is not required.<\/p>\n

“I hereby give notice that I withdraw from my contract for the sale of the following goods: [items], ordered on [date] \/ received on [date], order number [number]. Name, address, date.”<\/em><\/p>\n

Items that cannot be returned once opened<\/h2>\n

For health protection and hygiene reasons, the right of withdrawal does not apply to sealed goods that have been unsealed after delivery. This covers e-liquids, nicotine shots, flavour concentrates, disposable vapes, prefilled and refill pods, replacement pods and coils, and devices whose mouthpiece or seal has been opened. Unopened items in their original sealed packaging can be returned.<\/p>\n

How to return an item<\/h2>\n